Rolul Activitatii de Mentoring Si Coaching In Formarea Studentilor

CUPRINS:

1.DELIMITARI CONCEPTUALE PRIVIND ACTIVITATEA DE MENTORING SI COACHING

1.1. DEFINITII SI CONCEPTE DESPRE MENTORAT

1.2. ETAPE,TIPURI SI MODELE DE MENTORAT

1.3. OBIECTIVE, BARIERE SI LIMITE IN ACTIVITATEA DE MENTORAT

2. PROCESUL DE MENTORING SI COACHING IN MEDIUL EDUCATIONAL

2.1. SPECIFICUL PROCESULUI DE COACHING SI MENTORING IN MEDIUL EDUCATIONAL

2.2. ROLUL CONDUCERII SCOLII IN PROCESUL DE MENTORAT

2.3. COMPLEMENTARITATEA DINTRE MENTORING SI COACHING

Peer Mentoring Works!

Enhances [anonimizat] in

Higher Education How Peer Mentoring

Evaluation Toolkit

Jane Andrews & Robin Clark1

Engineering Education Research Group

Aston University. [anonimizat] HYPERLINK "mailto:[anonimizat]" [anonimizat]

1 The tools developed as part of this package represent work undertaken by the Engineering Education Research Group. Both parties have contributed equally to all aspects of this work.

Jane Andrews & Robin Clark: Peer Mentoring Evaluation Tool Kit Page 1

Context – Background

This evaluation kit provides two data collection tools that may be adopted and adapted to meet institutional requirements.

The first of these is a survey. The survey is divided into six sections:

Background

Before starting university

Impact of peer mentoring [for peer mentors and peer mentees]

Questions for peer mentees only

Questions for peer mentors only

Looking back: On peer mentoring and your university experience.

This survey has been developed out of the original survey used in the Peer Mentoring Works Project. Some questions have been added as a result of reflexive application of colleagues and students input as the project has progressed.

The second part of the toolkit comprises a qualitative interview guide. This guide is similar to the one used in the research, but again it has been further developed as a result of the project. It may be adapted for use in focus groups or one-to-one interviews.

The final document within the kit is a sample consent form.

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Peer Mentoring Questionnaire

This questionnaire has been designed for you to tell us more about your experiences of peer mentoring. Your views are very important and they will form part of a government funded national project looking into the benefits of peer mentoring programmes.

The questionnaire should take no more than 10 minutes to complete, as each section is very short.

Please answer as honestly as possible. Your identity will remain anonymous and the data stored in accordance with the Data Protection Act, 1998.

Thank you very much for your time.

If you are currently a mentor but have been a mentee please answer the questions from your current perspective.

If you are both a mentee AND a mentor, then please choose just one of the categories in Question 1 and answer the questionnaire from that perspective.

You are welcome to complete the survey again later from the other perspective.

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Section 1: Background Details

1. Are you a:

MenteeMentor

2. Are you:

FemaleMale

3. What is your ethnicity? [Please select from the ‘drop-down’ box]

If you selected Other, please specify:

4. Do you consider yourself to have a disability?

YesNoPrefer not to answer

What was your age upon commencing first year studies at this university? (Please specify in the box below):

What is your current year of study?

1st2nd3rd4th

Other (please specify):

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7. What is your mode of study?

Full-timePart-time

Other (please specify):

Please specify your programme of study in the box below e.g. BSc (Hons) Mathematics:

Are you:

A Home student (EU)An International student (Non-EU)

10. Where do you live?

University residenceOff campus (private/rented)Off campus with parents

11. How did you find out about the peer mentoring programme?

(select all that apply)

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SECTION 2: Before starting University

12. Before starting university….

Please indicate your level of agreement / disagreement.

a. …I was anxious about making new friends

b. …I felt prepared for

university level study

c. …I was anxious about adjusting to university life

d. …I felt confident

about starting university

e. …I was confident I had the ability to develop my subject knowledge

f. …I was confident I would be supported at university

g. …I was apprehensive about starting university

h. …I was confident about my communication skills

i. …I was committed to completing my studies at university

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Section 3: Impact of peer mentoring [for both peer mentors and mentees]

13. As a result of participating in the peer mentoring programme…

e. …I am more committed to completing my course

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14. As a result of participating in the peer mentoring programme…

Please indicate whether your confidence has increased or decreased.

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15. Your learning experience

e. I feel my grades will improve as a result of peer mentoring

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16. The value of peer mentoring

Please indicate your level of agreement / disagreement.

Peer mentoring is responsive to my individual needs

I can relate to my

mentor / mentee

Working with another student has been useful

I enjoy working on a one-to-one basis with a student

I feel I can talk to my mentor / mentee if I am worried

I feel comfortable working with my mentor / mentee

I can talk to my mentor / mentee about things I would not discuss with a member of staff

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Section 4: Questions for PEER MENTEES ONLY

If you are a mentee then consider the following statements and indicate the extent to which you agree / disagree with them.

17. Being part of the peer mentoring programme…

18. Was your mentor adequately prepared for their mentoring role?

YesNoCould have been better prepared

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Section 5: Questions for PEER MENTORS ONLY

If you are a mentor then consider the following statements and indicate the extent to which you agree / disagree with them.

19. Please indicate some of the reasons why you became a mentor by ticking the appropriate boxes below:

(select all that apply)

I have been a mentee previously

I have been a mentor previously

I thought it would enhance my CV

I wanted to help another student

I wanted to engage in an extra-curricular activity

I wanted to meet people from different backgrounds

I received a financial incentive

Other (please specify):

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20. Consider the following statements and indicate the extent to which you agree / disagree with them.

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Section 6: Looking back – Peer Mentoring, Learning & Your University Experience

These questions are for Peer Mentors and Mentees. They are entirely voluntary, and as with the rest of the questionnaire, your answers will be completely anonymous.

21. During your time at university have you ever thought about leaving?

YesNoNot sure

22. If yes, please when and why in the box below.

21. If you have thought about leaving did peer mentoring influence your decision to stay?

YesNoNot Applicable

If yes, please explain how.

How can the peer mentoring programme be improved?

Thank you for completing this questionnaire. Your answer will help us improve the programme and meet the needs of future students.

If you have any queries please contact____________________________

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Qualitative Research: Interview Guides

1. Focus Group / Individual Interview Guide: Peer Mentors

This focus group / individual interview guide was developed using the survey findings. The guide utilises semi-structured interview techniques. The onus is on the individual interviewer to use and adapt the questions as appropriate.

This approach provided the participants with the opportunity to fully explore the issues they feel important, whilst allowing the interviewers the means by which all of the relevant matters could be covered in some depth.

Six themes will be addressed:

Before University

Becoming a Peer Mentor

Meeting the students

Reflections on being a Peer Mentor

Added value of Peer Mentoring

Outcomes of Peer Mentoring

Before University

Focus on reasons for choosing [ ] University

Begin with generic question…

Why did you select to study at …

[Prompts may include…]

Location

Course / programme

Studied at [ ] University previously

Access course

Familial link

What were main concerns about university

[Prompts if needed…]

Leaving home

Not knowing anybody

Being in a strange place

Not being smart enough

Making friends

Living arrangements

Money

How did you feel when you first arrived?

How did you feel before intro week

What were your main concerns about intro week

o Were you aware of the Aston Peer Mentor scheme before attending University

o How did you prepare for the transition to university?

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Becoming a Peer Mentor

Why did you become a Peer Mentor

Reasons… [prompts if needed may include…]

Look good on CV

Because I had a mentor (was it a good or bad experience)

Enjoyed process last year

Wanted to help people settle in

Asked by lecturer / other person

Friends were getting involved

What did you feel about the application process

How did you expect to benefit from being a Peer Mentor

Training

How did the training prepare you for the role

What was the best part of the training

Was there anything not covered in the training you would have liked to have been

First contact/meeting with mentees…

When did you first get in touch with your mentee?

How did you first make contact with your mentee?

How did you prepare for this?

Prompts – [ if needed may include…]

Mentor guide

Introductory form

Talked to other mentors

Talked to classmates

How did you feel when you were contacting your mentee?

[if needed may include…]

Excited

Nervous

Confident

When did you first meet your mentee/s?

How did the first meetings go?

Where did you first meet?

During the first meeting…

o How did you introduce yourself

o What were your thoughts when you first met your mentees o How did you make sure you were friendly / approachable o What did you do to make your mentees feel welcome

o How did you introduce the university

o What did you do with your mentee/s in subsequent meetings? o Did you meet your mentees families?

o How much time did you spend talking to families?

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Did any of your mentees change peer mentors in the first week? o If yes – Why? How? When?

How much contact did you have with your mentee/s during the initial week

How did you help the students settle in

What difference would you say your being there made to your mentees in the first few days?

Reflections on Transition: The Peer Mentoring Experience

How well organised were the meetings you participated in with your mentees?

On reflection was there anything in the way your organised the meetings that you would change?

Was there anything that wasn’t included in the peer mentoring programme that you feel would have benefited new students?

How did you find leading meetings with your mentee/s?

o How wouldou say your being there made to your mentees in the first few days?

Reflections on Transition: The Peer Mentoring Experience

How well organised were the meetings you participated in with your mentees?

On reflection was there anything in the way your organised the meetings that you would change?

Was there anything that wasn’t included in the peer mentoring programme that you feel would have benefited new students?

How did you find leading meetings with your mentee/s?

o How would you describe your relationship?

o What was the best / worst part of leading meetings

How did you make sure your mentee got what they wanted/expected from the meeting??

Added value of Peer Mentoring

In retrospect what was the most valuable thing you got out of being a Peer Mentor

o Prompts [if needed may include…]

Building leadership skills

Communication skills

Organisational skills

Making friends

Facilitating meetings

Easier to approach new situations

Do you still keep in touch with any of the mentees

Why / why not

Were there any negative aspects of being a mentor

Prompts [if needed may include…]

Too many demands on time

Mentee didn’t seem to need or want me

Difficult to make sure mentees felt included

Not enough individual time / attention

Not all the group members got on with each other

Did any of your mentees discuss any worries they may have had about their studies

Were you able to help

How?

Did any of your mentees talk to you about any personal problems

Were you able to help

Was the problem solved

Did you have to refer any of your mentees on to any other individuals/support services?

Prompts – disability, counselling, personal tutor, student services etc

Outcomes of Peer Mentoring

Did any of your students talk to you about dropping out?

Why did they want to drop out?

What were they worried about?

How did you deal with it?

Who did you seek further advice from?

What was the outcome?

Did they leave or stay?

If you had to identify one key aspect of peer mentoring which you feel helps new students settle into university what would it be?

Did you develop any long term friendships with your mentees

Has being a mentor helped you with your studies

Is the main outcome mainly social – or social and academic

Would you recommend the peer mentoring programme to future students

Why / why not

When thinking about the role you played as a peer mentor, did reality meet expectations

Any other points individual students would like to raise…

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2. Focus Group / Individual Interview Guide: Peer Mentees

This focus group / individual interview guide was developed using the survey findings. The guide utilises semi-structured interview techniques. The onus is on the individual interviewer to use and adapt the questions as appropriate.

This approach provided the participants with the opportunity to fully explore the issues they feel important, whilst allowing the interviewers the means by which all of the relevant matters could be covered in some depth

Five themes will be addressed:

Before University

Starting at University – Transition

Reflections of Peer Mentoring

Added value of Peer Mentoring

Outcomes of Peer Mentoring

Before University

Why did you select to study at [ ] University …

Prompts … [if needed may include…]

Location

Course / programme

Studied at Aston University previously

Access course

Familial link

What were main concerns about university

Prompts…[if needed may include…]

Leaving home

Not being smart enough

Not knowing anybody

Being in a strange place

Making friends

Living arrangements

Money

How did you feel when you first arrived?

How did you feel before Intro week

What were your main concerns about Intro week

Were you aware of the peer mentoring programme before you arrived? o If yes… did this influence your decision to attend [ ] university?

How?

How did you prepare for the transition to university?

The Transition: Starting University

When did you first have contact with your Mentor?

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How were you first in touch with your mentor?

Prompts [if needed may include…]

Phone

Email

Facebook

Face-to-face

Not left on accommodation door

How did the first meeting with your peer mentor go?

How did you feel about meeting them before you actually met?

Where did you first meet

How did they introduce themselves

What were your first thoughts when you met your mentor?

How friendly / approachable was your Mentor

How did they make you feel welcome

How did they introduce the university

What sort of activities did you do with your peer mentor in the first week of meeting

Did you change Peer Mentors?

If yes – Why? How? When?

How much contact did you have with your mentor during the first week

How did your mentor help you settle in

During the first few weeks did you think about leaving?

Why?

o How did you mentor help?

Reflections on Transition: The Peer Mentoring Experience

In what way did having a peer mentor impact on your first week?

How many times have you met since the beginning of term?

How well organised (or not) were the meetings you participated in with your Mentor ?

Were there any meetings that you felt your mentor could have done something differently to what they did?

Was there anything your mentor didn’t include, in terms of introductory activities, that you feel would have benefited you

Was there anything your mentor did that particularly made your first term a good one?

If you met as a group (with your mentor and their other mentees) how did you find this

How (or not) did your mentor ensure you got what you needed from the meetings

What sort of relationship do you have with your mentor now?

o How has this changed over the course of the past few months?

–

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Peer mentoring relationships

In retrospect what was the most valuable thing you got out of Mentoring?

Prompts [if needed may include…]

Confidence

Knowledge of the University/city

Making a friend

Advice on societies, social activities

Academic advice

Do you still keep in touch with your Mentor

o Why / why not

How often do you meet?

What do you do?

What do you talk about?

Were there any negative aspects of your experience as a mentee

Prompts [if needed may include…]

Confidence to ask questions

Not enough time / attention

Didn’t get on with mentor

Did you talk to your Peer Mentor about any worries you may have had about your studies

Were they able to help

o How were they able to help

Why did you turn to your Mentor

Did they allay your fears

Did you talk to your Mentor about any personal problems

Were they able to help

o How were they able to help

Why did you turn to your Mentor

Was the problem solved

Did your mentor refer you to any other individuals/support services

Prompts Disability, counselling, personal tutor, student services

Outcomes of Peer Mentoring

If you had to identify one key aspect of the peer mentoring programme that helped you settle into University what would it be?

Did you develop a friendship with your peer mentor?

Has the peer mentoring programme helped you settle into your studies

Is the main outcome mainly social – or social and academic

Would you recommend the Aston Peer Mentor scheme to future students

Why / why not

Any other issues you would like to raise or questions…

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Peer Mentoring Focus Group Research: Participant’s Consent Form [Sample]

Thank you agreeing to take part in the Peer Mentoring Research Project. The aim of this project is to find the value of writing in helping students succeed in Higher Education. The findings from this Focus Group will be used to help the University decide on the future of Peer Mentoring.

All issues are discussed in full confidentiality*. There will be no disclosure of individual details.

First name__________________________________________________________

Peer Mentor / Peer Mentee_____________________________________________

Programme of study__________________________________________________

Date of enrolment_____________________________________________________

Home Country_______________________________________________________

I hereby consent to taking part in the focus group about Peer Mentoring. I understand that any quotes used from the focus group will not be attributable to me in anyway.

I also understand that participation is entirely voluntary and that I may withdraw from the study at any time.

Signature___________________________________________________________

Date_______________________________________________________________

* Everything discussed in the research is confidential. This means we ask that you do not talk to anyone else about what has been said, other than to the researchers or fellow members of the group (if in focus group).

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Page 22

CHESTIONAR ȋNTREBARI

impactul mentoratului de la egal la egal:

Ca urmare a participării la programul de mentorat la egal la egal ..

ma simt parte a organizației……………………………….

Mă simt, fac mai mult uz de oportunitățile disponibile la universitate………………

gasesc Timpul la universitate este mult mai agreabil,……..

abilitațile de comunicare sunt mai dezvoltate……………..

sunt mai angajat sa finalizez cursul……………

Ca urmare a participării la programul de mentorat la egal la egal:

Încrederea mea în reușita în studiile mele are…………

Încrederea mea despre abilitățile mele academice are……..

Cunostiintele mele la subiect sunt………….

Încrederea mea în care utilizează servicii de student are………

mentorat la egal la egal a influențat pozitiv modul în care am aborda învățare……..

Peer mentorat a crescut interesul meu în zona mea subiect…………..

Peer mentorat ma ajutat să învețe independent…………

Mă simt notele mele se va îmbunătăți ca urmare a mentorat la egal la egal…..

Peer mentorat este receptiv la nevoile mele individuale…..

pot relationa cu mentorul meu….

Lucrul cu un alt student a fost util……

Îmi place să lucrez pe o bază unu-la-unu cu un student…………

Simt că pot vorbi cu mentorul meu / mentee dacă sunt îngrijorat……

Mă simt confortabil de lucru cu mentorul meu / mentee………

Pot vorbi cu mentorul meu / mentee despre lucruri pe care nu ar discuta cu un membru al personalului…………

Am căutat sprijin din partea altor mentori la egal la egal……….

Am fost susținut de către coordonatorul de mentorat în școala mea…………

Instruirea am primit ma pregătit pentru rolul…………

Mi sa dat sprijin atunci când am nevoie de el de la

birou central de mentora………