Digital Government Factsheets – Romania [611482]

ISA2

Digital
Government
Factsheet 2019

Romania

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Digital Government Factsheets – Romania
Table of Contents

Country Profile ………………………….. ………………………….. ………………………….. .. 3
Digital Government Highlights ………………………….. ………………………….. …………. 6
Digital Government Political Communications ………………………….. …………………… 7
Digital Government Legislation ………………………….. ………………………….. ………… 9
Digital Government Governance ………………………….. ………………………….. ……… 15
Digital Government Infrastructure ………………………….. ………………………….. ……19
Digital Government Services for Citizens ………………………….. ……………………….. 22
Digital Government Services for Businesses ………………………….. ……………………. 28

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Country Profile
Basic data
Population : 19 523 621 (2018)
GDP at market prices : 940 477.5 million RON (197 743.41 million EUR) (2018)
GDP per inhabitant in PPS (Purchasing Power Standard EU 28=100) : 63 (2017)
GDP growth rate : 4.1% (2018)
Inflation rate : 4.1% (2018)
Unemployment rate : 3.9% (2018)
Genera l government gross debt (Percentage of GDP) : 35.1% (2017)
General government deficit/surplus (Percentage of GDP) : -2.9% (2017)
Area: 238 397 km2
Capital city : Bucharest
Official EU language : Romanian
Currency : Ron

Source : Eurostat (last update 15 March 2019)

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Digital Government Indicators
The following graphs present data for the latest eGovernment Indicators for Romania
compared to the EU average. Statistical indicators in this section reflect those of
Eurostat at the time the Edition is being prepared.

Percentage of individuals using the internet
for interacting with public authorities in
Romania

Percentage of indi viduals using the internet
for obtaining information from public
authorities in Romania

Source: Eurostat Information Society Indicators Source: Eurosta t Information Society Indicators
Percentage of individuals using the internet
for downloading official forms from public
authorities in Romania

Percentag e of individuals using the internet
for sending filled forms to public authorities
in Romania

Source: Eurostat Information Society Indicators Source: Eurostat Information Society Indicators

2009 2010 2011 2012 2013 2014 2015 2016 2017 20185%
015%
10%35%
30%
20%25%40%45%50%55%
EU28
Romania
2009 2010 2011 2012 2013 2014 2015 2016 2017 201815%
010%
5%35%
30%
25%
20%
EU28
Romania
2009 2010 2011 2012 2013 2014 2015 2016 2017 201820%
15%
030%
5%10%35%
25%
EU28
Romania

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Digital Government Factsheets – Romania
Digital Government State of Play
The graph below is the result of the latest eGovernment Benchmark report, which
monitors the development of eGovernment in Europe, based on specific indicators.
These indicators are clustered wi thin four main top -level benchmarks:
▪ User Centricity – indicates to what extent (information about) a service is provided
online and how this is perceived.
▪ Transparency – indicates to what extent governments are transparent regarding:
i) their own responsib ilities and performance, ii) the process of service delivery and
iii) personal data involved.
▪ Cross -Border Mobility – indicates to what extent EU citizens and businesses can
use online services in another country.
▪ Key Enablers – indicates the extent to whi ch five technical pre -conditions are
available online. There are: Identification (eID), Electronic documents
(eDocuments), Authoritative Sources, and Digital Post. Digital Post refers to the
possibility that governments communicate electronically -only with citizens or
entrepreneurs through e.g. personal mailboxes or other digital mail solutions.
These top -level benchmarks are measured using a life -events (e.g. mystery shopping)
approach. Eight life events are included in the overall eGovernment performance score.
Four of these life events were measured in 2013, 2015 and 2017 and the other four
were measured in 2012, 2014, 2016, and again in 2018. The life events measured in
2017 were Regular business operations, Moving, Owning and driving a car and Starting
a small claims procedure. The life events measured in 2018 are Business start -up,
Losing and finding a job, Family life and Studying .

Source: eGovernment Benchmark Report 2018 Country Factsheet

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Digital Government Highlights
Digital Government Political Communications
No new political communications were adopted in the reporting year.
Digital Government Legislation
▪ In compliance with the eIDAS Regulation , Romania passed a specific law on eID
and trust services for electronic transactions . The law establishes the legal
regime of the electronic signature and of the law documents in electronic form,
as well as the conditions for the provision of reliable service s.
▪ The government adopted the draft Emergency Ordinance on the accessibility of
web sites and mobile applications of public sector bodies , which aim ed to
establish requirements for the accessibility of websites and mobile applications
of public sector bodies to enable them to be more easily accessed by users,
especially by the elderly and disabled.
Digital Government Gov ernance
Romania has established the Digital Romania Council, an expert group whose chief aim
is strengthening the development of information society .
Digital Government Infrastructure
The Romania Virtual Payment Office (Ghiseul.ro ) was upgraded with an access point
eDelivery , which ensure d the interconnection of Ghiseul.ro with other information
systems for data exchange. The platform allows citizens to make electronic payment of
fines, taxes and other fiscal obligations via bank cards.
Digital Government Services
No new digital government services were developed in the reporting year.

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Digital Government Factsheets – Romania
Digital Government Political Communications
Specific political communications on digital government
National Strategy on Digital Agenda for Romania 2014 -2020
The National Strategy on Digital Agenda for Romania targets directly the ICT sector and
aims to contribute to economic growth and increase compet itiveness. It hopes to
achieve both by direct action and support of the development of effective Romanian ICT
and through indirect actions such as increasing efficiency and reducing public sector
costs in Romania, improving private sector productivity by r educing administrative
barriers in relation to the state, improving the competitiveness of the labour force in
Romania and beyond. The Strategy was developed in alignment with the Digital Agenda
for Europe as a framework of reference to define an overview on how to boost the digital
economy for the period 2014 – 2020.
As a result, some of the objectives set by the European Digital Agenda were taken and
adapted to ensure the alignment of the Romanian ICT development with the level
recorded by countries in th e region . This was done to establish the premises of
Romania's integration in terms of ICT, in the European Digital Single Market.
Taking into consideration the seven pillars that form the basis of the Digital Agenda for
Europe 2014 – 2020, Romania adapted and defined four major fields of action that are
pursued as part of an ambitious to drive the economic growth and increase
competitiveness. These four fields of action are summarised as follows:
▪ Field of Action 1 – eGovernment, Interoperability, Cyber Security, Cloud
Computing, Open Data, Big Data and Social Media increase efficiency and reduce
the public sector costs in Romania by having a modern administration.
▪ Field of Action 2 – ICT in Education, Health, Culture and eInclusion support at a
sectorial level to ensure ICT investments to create a positive impact in the social
context.
▪ Field of Action 3 – eCommerce, Research & Development and Innovation in ICT
builds on the comparative advantages of regional Romania and supports
economic growth in the pr ivate sector.
▪ Field of Action 4 – Broadband and Digital Services Infrastructure ensures social
inclusion and enables benefits across all other fields of actions.
Key enablers
Access to public information
No political communication was adopted in this fiel d to date.
eID and Trust Services
No political communication was adopted in this field to date.
Security aspects related to digital government
National Cyber Security Strategy
In 2013 , Romania adopted the National Cyber Security St rategy . The purpose of
Romania’s cyber security strategy was to define and maintain a secure virtual
environment, with a high degree of resilience and confidence, based on national cyber
infrastructures.
The strategy set the following objectives:
▪ Adapt the regulatory and institutional framework to cyberspace threat dynamics;

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▪ Establish and implement security profiles and minimum requirements for
national cyber infrastructures, relevant in terms of the proper functionality of the
critical infrastructures;
▪ Ensure the resilience of cyber infrastructure;
▪ Ensure security through understanding, preventing and fighting vulnerabilities,
risks and threats to the cyber security of Romania;
▪ Take advantage of the opportunities to promote the national interests, values
and objective in cyberspace;
▪ Promote and develop cooperation between public and private sectors at national
and international level in the field of cyber security;
▪ Develop a security culture by raising awareness of the population concerning the
vulnerabilities, risks and threats originating from cyberspace and the n eed to
ensure protection of their information systems;
▪ Active participation in initiatives of international organi sations which Romania is
part of in defining and establishing a set of international confidence -building
measures concerning use of cyberspace .
The strategy was approved by Government Decision no. 271/2013.
Interconnection of base registries
No political communication was adopted in this field to date.
eProcurement
No political communication was adopted in this field to date.
Domain -specific political communications
Public policy in the field of e Commerce
In the first quarter of 2019, Romania developed a policy aimed at improving and
promoting the availability of e Commerce solutions across the country in line with
European Commission guidelines.
The document provide d an extensive overview of the state -of-play of eCommerce
development and outline d the main directions and strategic goals for the future.
The strategy was accompanied by an Action Plan , which detail ed a list of actions and
deadline s for each of the objectives of the strategy.
The main objectives set out for the development of eCommerce solutions in Romania
are:
▪ Stimulating and coherent regulatory framework for e Commerce ;
▪ Informing suppliers and online service providers about eComm erce solutions;
▪ Strengthening the institutional framework for eCommerce solutions .
Interoperability
No political communication was adopted in this field to date.
Emerging technologies
No political communication was adopted in this field to date.

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Digital Government Legislation
Specific legislation on digital government
Government Decision on the organisation and operation of Electronic Point of
Single Contact
Decision no. 922/2010 , which aim ed at regulating the operation of the Electronic Point
of Single Contact, was published on 15 September 2010 . It was based on Law no.
49/2009 concerning freedom of establishment and provision of services by electronic
means in Romania. The Electronic Point of Single Contact portal (electronic PCU), was
designed and established to facilitate online interaction between public institutions and
service providers in Romania. By publishing information and useful links, facilitating
online obtainment of permits, approvals and certificates needed for market penetration,
the procedures for both domestic and foreign businesses bec ame easier and more
transparent.
Emergency Ordinance no. 41/2016
The ordinance , issued in July 2016, introduced the obligation for public authorities, on
request from citizens, to accept documents in electronic format and reuse any personal
data previously delivered to the public administration. The ordinance stipulated new
rules concerning source code for ICT systems developed under an eProcurement
contract. The ordinance also established a nationa l CIO in partnership with the Ministry
of Communication and Information Society and the rest of government.
Key enablers
Access to public information
Government Ordinance on website accessibility of public sector institutions
The Romanian government adop ted on 21 December 2018 the draft Emergency
Ordinance on the accessibility of web sites and mobile applications of public s ector
bodies .
This regulatory act aim ed to establish requirements for the accessibility of websites and
mobile applications of public sector bodies to enable them to be more easily accessed
by users, especially by the elderly and disabled.
In this way, citizens will be able to benefit from wider access to public sector services
through web sites and mobile applications to receive services and information that will
make their daily lives easier and easier to exercise their rights at national and European
Union level, in particular the right to free movement and the right to establish and
provide services.
Law on Free Access to Information of Public Interest
Law no. 544/2001 was initially published in October 2001. However, it should be noted
that methodological norms for applying the law were approved by Government Decision
no. 123/2002 on 7 February 2002 and subsequently published on 8 March 2002.
The regulations state d that "free and unrestrained access to information of public
interest shall be the rule and limitation of access shall be the exemption." It allow ed any
person to request information from public authorities and state companies. The
authorities had to respo nd within 10 days. Public employees could be disciplined for
refusing to disclose information. The a uthorities were obliged to publish a wide variety

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of basic information on their structures and activities including their register of
'documents of public i nterest'.
Public Sector Information Law
Romania has notified full transposition of the Directive on the re -use of public sector
information (2003/98/EC ) as realised by Law no. 109, publishe d on 5 May 2007 .
Government Decision no. 1085/2003
The aim of this Government Decision was to implement certain provisions of Law
no. 161/2003 , regarding measures for ensuring transparency in the exercise of public
dignities and functions in the business environment, thus pursuing the prevention and
punishment of corruption, related to the implementation of the National Electronic
System (NES). Furthermore, public administration authorities were obliged to register
in the NES.
Law on the archiving of documents in electronic form
Adopted in May 2007, the law no. 135/2007 establishe d the legal regime applicable to
the creation, preservation, consultation and use of administration's documents to be
archived or stored in an electronic format. Processing operations of archival documents
in electronic form had to be in compliance with the National Archives Law 16/1996 , with
subsequent amendments, and regulations on conservation, access and data protection
to both public and private domains. This Law was supplemented in June 2009 by Order
no. 493/2009 issued by the Ministry of Communications and Information Technology
which clarified all technical and methodological applications.
eID and Trust Services
Law on eID and trust services for electronic transact ions
In compliance with the eIDAS Regulation , Romania passed a specific law on eID and
trust services for electronic transactions . The law establishe d the legal regime of the
electronic signature and of legal documents in electronic form, as well as the conditions
for the p rovision of reliable services.
Security aspects related to digital government
Law on the Protection of Persons concerning the Processing of Personal Data
and the Free Circulation of such Data
Law no. 677/2001 allowed individuals to access and correct personal information held
by public or private bodies. It was complemented by recent additions such as Law
no. 55, (OJ. no. 244/23.03.2005), which ratifie d the Additional Protocol to The
Convention for the Protection of I ndividuals with regard to automatic processing of
personal data, referring to control authorities and cross -border data flow. Furthermore,
a National Supervisory Authority for Personal Data Processing was established in 2005
by Law no. 102/2005 (O.J. no. 391/09.05.2005). All data protection files previously
kept by the Ombudsman were handed over to the Authority, which supervis ed and
contro lled the legality of personal data processing under Law no. 677/2001 .
Law on the Processing of Personal Data and the Protection of Privacy in the
Electronic Communications Sector
This law on the processing of personal data and the protection of privacy in the electronic
communications sector replaced Law no. 676 of 21 November 2001 on the Processing

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of Person al Data and the Protection of Privacy in the Telecommunications Sector. It
closely follow ed Directive 2002/58/EC on personal data processing and privacy
protection in the electronic communications sector.
Draft Law on the minimum -secur ity measures of information systems in Public
Administration
The law was created for the protection of the public administration’s information
systems. Security actions were formed by the framing and descriptions of the
organisational, physical and IT secu rity measures for data protection.
Interconnection of base registries
Draft Law on National Electronic Registers
The law ensure d the coverage, constitution, administration and operations of the
National Electronic Registers (REN), aiming at reducing the duplication of the data used
by the public sector, preventing the repeated collection of information from persons or
bodies (the o nce-only principle) and ensuring the reliability and safety of the data. The
law was mainly intended for individuals and institutions involved in setting strategies
for the Information Society, as well as in the design or operation of electronic services.
The National Electronic Registers were defined by law as “collections of information and
data originated from social entities, in electronic format, considered as authentic sources
of information”. The National Electronic Registers are considered to be: Population
Registry, Tax Registry, Trade Registry, Cadastral and Land Registry (territ orial
Identification, addresses and properties), Vehicle Registry, Social Insurance Registry,
and Support Registry for students.
eProcurement
Government Emergency Ordinance on the Award of Public Contracts, Public
Works Concession Contracts and Services Concession Contracts
Adopted in June 2006, this ordinance revoked all previous acts containing provisions on
public procurement and merged the two EC eProcurement di rectives ( 2004/17/EC and
2004/18/EC ) into a single act. The legal framework for public acquisitions was finalised
in 2016, leading to an update of the SEAP, the national procurement portal.
Law approving the Government Emergency Ordinance on the awarding of
public procurement contracts, public works concession contracts and service
concession contracts
This law sets forth the approval of the Government Emergency Ordinance no. 34/2006
regarding the award of public procurement contracts, public works concession contracts
and service concession contracts, and introduces am endments and supplements.
Law on Public Procurement
The new law on Public Procurement was published in th e Official Gazette No. 390 on 23
May 2016. In addition to laying out new rules for the application of provisions concerning
the award of public procurement contracts, the law also included an update of the
national procurement portal .
Government Decision on the approval of Application No rms for the award of
public contracts by electronic means
Decision on the approval of Application Norms for the award of public contracts by
electronic means from the Government Emergency Ordinance no. 34/2006 concerning
the award of public contracts, public work concession contracts and services concession

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contracts. It focuse d mainly on the application of Art. 21 (A) of Government Emergency
Ordinan ce no. 34/2006 on public procurement contracts, in order to make available
technical facilities for contracting authorities and apply fully electronic, open tendering
procedures.
Government Decision on the approval of the Application Norms for the
provisions concerning the award of the public procurement contracts using
electronic means
Decision on the approval of the Application Norms for the provisions concerning the
award of the public procurement contracts using electronic means, according to the
G.E.O. no. 34/2006, regarding the award of the public procurement contracts, public
works concession contracts and service concession contracts. This decision was
supplemented by Government Decision no. 1337/2006 . The Decision mainly
emphasise d the approval of rules for implem enting provisions represented in the
Government Emergency Ordinance no. 34/2006.
Government Ordinance on the modification and completion of the Government
Emergency Ordinance no. 34/20 06
The Ordinance on the modification and completion of the Government Emergency
Ordinance no. 34/2006 on the award of the public procurement contracts, public works
concession contracts and service concession contracts was published on 4 October 2007 .
It introduced important changes in the existing eProcurement legal framework.
Government Decision on Consular Services fo r which fees are charged and the
level of consular fees at the diplomatic missions and consular offices of
Romania abroad
The main purpose of this Decision was to amend and supplement norms for the
application of provisions regarding the award of procur ement contracts electronically
published by the Government Emergency Ordinance no. 34/2006 concerning the award
of public contracts, public work concession contracts and services concession contracts
approved by Government Decision no. 1660/2006 . This legal act was the legislative
expression of the Manchester Declaration of 2005 as agreed by ministers in charge for
eGovernment politics from EU Member States, candidate and EFTA countries. The
declaration set out a new strategic direction for European eGovernment up to 2010,
with the aim to include every citizen, business and government in the social and
economic benefits that IT -enabled public services can deliver.
eInvoicing Legislation
The Fiscal Code from 2015 , in force from 1 January 2016, and its implementing Rules
approved by Law 227/2015 govern ed the electronic invoicing in Romania.
Additional legislation may apply if electronic signature or electronic archiving is used in
the process of electronic invoicing:
▪ Law 455/2001 on electronic signature;
▪ Law 135/2007 on electronic archiving of documents.
The Ministry of Public Finance is the responsible authority for eInvoicing in Romania.
Domain -specific legislation
Law on electronic commerce
This law, adopted in June 2002 , and modified in May 2006 by Law no. 121/2006 ,
transpose d the main prov isions of Directive 2000/31/EC on eCommerce. It defines
eCommerce and other basic concepts, such as electronic messaging or the exchange of
data over the Interne t. The main points addressed included : free movement of

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information society services, contracts concluded by electronic means, commercial
communications through electronic means and ePayments forgery. Furthermore, it
stipulate d severe penalties for the pos session of equipment for falsifying electronic
payment instruments. It also establishe d who and how one may start an eBusiness
registered in Romania.
Law on electronic registration of commercial operations
This Act establishe d the legal regime of electronic documents containing data on
economic transactions of sale or exchange of goods or services between persons issuing
and receiving invoices, tax bills or receipts in electronic form. It was supplemented by
statutory provision s concerning the conclusion, validity and effects of legal acts, as well
as those provided by Law no. 571/2003 as amended and additional normative acts.
Law on the issua nce and use of electronic payment instruments and the
relationship between users of such transactions
This Law la id down the provisions to regulate the issuance and use of ePayment
instruments throughout Romania and to monitor the activities of such instr uments, as
well as the conditions to be met by providers, users and other institutions involved in
the process.
Order on the procedure for approval of payment instruments with remote
access
This legislative initiative, published on 19 July 2007, applie d to payment transaction s in
internet banking, home banking or mobile banking. The aim was to create an
environment in which internet banking transactio ns could be accomplished with
confidentiality, protection of personal data, safety and authenticity.
Government Ordin ance on the collection of local taxes by electronic means
This Ordinance sets, as an obligation for all municipalities and cities in Romania, the
deployment of electronic systems for local tax collection. These systems provide citizens
with access to the r elevant information on local taxes and offer a quick and comfortable
solution to pay local debts.
Law on the electronic payment of local taxes
This Law stipulate s that local pu blic administration authorities have to take all the
necessary measures to inform citizens on electronic payment of local taxes.
Anti-corruption Law
This Law comprise s stipulations co ncerning transparency in information management
and electronic public services’ administration by demanding that financial statements of
public officials are published online. It includes provisions for preventing and fighting
cybercrime.
Interoperability
Draft Law on National Interoperability Framework
The law establishes the rights and obligations of the operators of computer systems
used to offer electronic public services. The law sets the principles and goals to be
achieved with the transposition of the interoperability framework and the authorities
responsible for its implementation. It also settles the rules for the National System of
Authentication (SUNA), which allow s secure authentication of public services´ users,
and the National Depositary of Documents (DND), an information system that allows for

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secure storage of individuals and legal entities documents. Th e law specifies the
technical and methodological rules concerning the National Interoperability Framework.
The law states that within 90 days of the publication of technical and methodological
rules, the operators of computer systems who provide electronic public services together
with the institutions responsible for managing the national electronic registers, will have
to implement the necessary actions to accept and process requests submitted by citizens
through the National Electronic System. They will also accept and process the requests
received from other computer system s through which public services are available. The
automatic acquisition of information that already exists within the national electronic
registries has to be ensured, in order to eli minate repeated introduction of data, thus
insinuating the implementation of the once -only principle. Failure to comply with
established law will lead to a fine.
Emerging technologies
Decision on the establishment, organisation and functioning of the National
Centre for Supercomputing
Under the republished Article 108 of the Constitution of Romania a nd Article 42 of Law
no. 90/2001 , on the organisation and functioning of the Romanian Government and
ministries, the Government of Romania adopted on 25 February 2010 De cision no. 139.
It established the National Centre for Supercomputing (CNS) as a specialised body of
central public administration, a legal entity subordinated to the Ministry of
Communications and Information Society, which aims to modernise the services and
information systems of the public administration.

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Digital Government Governance
Policy
Ministry of Communications and Information Society (MCSI)
The MCSI has executive control over eGovernm ent. This dedicated ministry is the main
policy and strategy provider for the domain and serves as the specialised body of central
Public Administration in the ICT sector.
Alexandru Petrescu
Minister of Communications and Information Society

Contact details:
Ministry of Communications and Information Society
14 Libertatii Avenue,
District 5, CP 050706, Bucharest
Tel.: +40 21 400 11 90
Fax: +40 21 311 41 31
E-mail: cabinetministru@comunicatii.g ov.ro
Source : https://www.comunicatii.gov.ro/conducere -ministru/
Ministry for Internal Affairs (MAI)
Political responsibility for eGovernment lies within the MAI, which contributes to
eGovernment policy and drafts strategic documents on Public Administration.
Coordination
Ministry of Communications and Information Society (MCSI)
The MCSI coordinates the Agency for Digital Agenda of Romania. This institution aims
to improve the overall performance of Public Administration.
Corneliu Mănescu
Director General for Information Society

Contact details:
Ministry of Communications and Information Society
14 Libertatii Avenue
District 5, CP 050706, Bucharest
Tel.: +40 21 311 41 50
Fax: +40 21 311 41 03
E-mail: corneliu.manescu@comunicatii.gov.ro
Source : http://www.comunicatii.gov.ro/

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Digital Government Factsheets – Romania
Monica Chiffa
Head of Digital Single Market Unit

Contact Details:
Ministry of Communications and Information Society
14 Libertatii Avenue
District 5, CP 050706, Bucharest
Tel.: +40 21 311 41 40
Fax: +40 21 311 41 40
E-mail: monica.chiffa@comunicatii.gov.ro
Source : http://www.comunicatii.gov.ro/

Digital Romania Consulting Council
Romania established expert group whose chief aim is to strengthen the development
of information society in Romania.
Agency for Digita l Agenda of Romania
The Agency for Digital Agenda of Romania is a public institution and a legal entity tasked
with coordinating all operating systems that are related to the provision of eGovernment
services and the coordination of information systems thr ough which electronic public
services are provided.
National Institute for Research and Development in Informatics (ICI)
The ICI is Romania's main research institute in the field of ICT. The main activities in
relation to eGovernment coordination focus on: application of research projects
developed by national authorities and programmes financed by EU funds; assessment
of IT projects; monitoring and auditing of scientific and technical activities for the
implementation of I CT projects; and assessment of online services.
Chancellery of the Prime Minister (CPM)
According to paragraph 4, art. 4 of the Government Emergency Ordinance no. 464/2016
on the attributions , organisation and functioning of the Chancellery of the Prime
Minister, it coordinates information technology sector at the level of the whole public
administration, including eGovernment projects and open standards.
Implementation
Ministry of Communications and Information Society (MCSI)
MCSI is responsible for the implementation of policies and strategies, together with the
subordinate agencies and departments in the eGovernment domain. Furthermore, it
implements the Government's ICT policy.
Agency for Digital Agenda of Romania (AADR)
The main responsibility of the Agency for Digital Agenda of Romania is to provide
eGovernment services by implementing information an d communication systems at the
national level. It is in charge of the operation of the eGovernment Portal , the electronic
System fo r Public Procurement , the Virtual Payment Desk and the IT System for the
electronic attribution of international authorisations on transport goods.
Another important task of the Agency for Digital Agend a of Romania is the
implementation of the 'Electronic Point of Single Contact' project, through which public
administration seeks to become more efficient by simplifying the procedures applicable

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to services and service providers in order to achieve an int eroperable platform at the
national and European levels.
Base registry coordination
Ministry of Internal Affairs
The Ministry of Internal Affairs oversees the management of the P opulation Registry,
providing information on the personal data for natural and legal persons.
Road Authority of Romania, Ministry of Internal Affairs
The Road Autho rity of Romania maintains and manages the registry of vehicles.
National Trade Register Office, Ministry of Justice
The National Trade Register Office manages the t rade registry for business and legal
entities.
National Agency for Cadastre and Land Registration (ANCPI)
The agency is in charge of maintaining the l and registry for real estate and land
buildings.
National Agency of Fiscal Administration
The agency manages the t ax registry.
Support
National Authority for Management and Regulation in Communications
(ANCOM)
ANCOM is the unique administrator of policies in the field of electronic communications
and information technology. It assumed the role of national administration of the Top –
Level Domain (TLD), '.ro', and the Second Level Domain (SLD), '.eu' for the domain
names reserved for Romania.
Electronic Payments Association of Romania (APERO)
APERO currently enumerates 31 members dispensing electronic payments within the
country. I t was launched in 2010, in co -operation with the Agency for Digital Agenda of
Romania, the National Information System for Tax Payment Online with a view to
facilitate taxpayers performing their transactions swiftly and at a minimum cost.
Audit
Court of Accounts
The Court of Accounts exerts control over the State and public sect or expenditure, the
management of the public and private patrimonies of the State and of territorial
administrative units.
Data Protection
National Supervisory Authority for Personal Data Processing
This indepe ndent public body supervises and controls the legality of personal data
processing falling under the personal data protection legislation. Its competences are
those of a control institution, including sanctioning, in case legal provisions are infringed

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by the personal data processors as a result of self -notification, or based on complaints
filed by the person whose rights are infringed.
Romanian National Computer Security Incident Response Team (CERT)
This public institution under the coordination of the Ministry of Communications and
Information Society was established for research, development and expertise in the field
of cyber security. It is a specialised organisation responsible for preventing, analysing,
identifying an d reacting to cyber incidents. CERT is responsible for elaborating and
distributing public politics for prevention and counteracting the incidents that occur
within national cyber infrastructures.
Subnational (federal, regional and local)
Policy
No responsible organisations were reported to date.
Coordination
Ministry for Internal Affairs (MAI)
Regional and local authorities are subordinate to the MAI which, by Law no. 161/2003 ,
coordinates eAdministration.
Implementation
Ministry of Communications and Information Society (MCSI)
The MCSI implemen ts the 'Sole -Central Permit' system and its administration, a one –
stop service for issuing all certificates required for a building permit operated by certain
Local Councils. It is expected that more local actors will emerge in the future thanks to
the fur ther development of these regions.
Support
Romanian Municipalities Association
The Romanian Municipalities Association promotes and safeguards the mutual interests
of local public authorities to satisfy and manage public n eeds to the benefit of their local
communities.
Audit
No responsible organisations were reported to date.

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Digital Government Factsheets – Romania
Digital Government Infrastructure
Portals
eGovernment portal
The portal serves as a one-stop shop to central and local public services and forms
online, while also incorporating a transactional platform. Users can register for
interactive and transactional services. Links to all the departments of central and local
government are also included in the portal, as well as information regarding the
legislation and regulations related to the interaction with the Public Administration.
Moreover, a Unique Form Service system gathers nine eServices for businesses. The
eServices are designed for large contribut ors and provide unified access for
eGovernment services.
Electronic Point of Single Contact
The target of the portal is to allow for convenient retrieval of all information, working
procedures, as well as a set of interactive forms needed by service providers who wish
to conduct their activity in Romania. Furthermore, it provides information about the
national business context, objectives and benefits, the authorities concerned, legisla tion
in the field and financing arrangements.
The platform was updated and relaunched in 2016. The new platform now allows
ministries to send documents and requests to the citizens, so that citizens do not have
to go to the counter to submit them physicall y. The platform now contains a full set of
forms, procedures and legislation so that citizens are aware of the process of any public
procedure or service.
Networks
data.gov.ro
The Romania data.gov.ro portal collects all the datasets from public authorities and
makes them available in one central place.
Local Communities Electronic Networks (LCENs)
The LCENs connect local communi ties (schools, public offices and libraries) to the
Internet. Public Access Points have been set up in each area covered by the networks.
The objectives are to reduce the rural -urban digital divide, stimulate the use of ICTs in
schools, and facilitate the interaction between citizens and administration. The network
has covered 255 rural communities and small towns throughout Romania, targeting over
1.7 million Romanian citizens (10% of Romanian rural areas).
Data Exchange
No particular infrastructure in this field was reported to date.
eID and Trust Services
Integrated National System for the inclusion and update of information related
to the personal records
Integrated National Sys tem for the inclusion and update of information related to the
personal records was approved on 1 March 2011, with an implementation period of 19
months. The creation of such a system presuppose d the issuance and management of

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Digital Government Factsheets – Romania
identity documents in accorda nce with Romanian legislation and EU recommendations.
The project, by implementing IT, target ed a number of breakthroughs:
▪ Issue various certificates, like identity card, civil status certificate, passport, car
registration and deregistration online;
▪ Comm unicate to various public institutions and authorities of the identity data of
certain persons;
▪ Identify the changes occurring in the records of persons on the basis of data
updates;
▪ Provide Local Registry data for evidence of people, at the request of cen tral and
local institutions and authorities.
eProcurement
National eProcurement system
Romania has a central eProcurement platform that is under th e responsibility of the
Agency for Digital Agenda. All Romanian contracting authorities are required to publish
their notices within the framework of public procurement procedures, and all businesses
aiming at supplying products or services to a public aut hority have to access the
platform.
This system simplifies procedures for both suppliers and purchasing agencies. The
system is the national single point for the transmission of public procurement notices to
the EU Official Journal (as OJS eSender). Furthe rmore, it offers interactive and
transactional services dedicated to sustaining 20% of the total amount of public
acquisition.
In March 2017, Romania launched a project to integrate the eCertis service into
eProcurement , funded through the CEF Programme .
eInvoic ing
eInvoicing in Romania
Economic operators are free to choose their preferred service provider to submit
eInvoices to contracting authorities. Currently there is no common approach or specific
legislation relating to the use of electronic invoices by the public authorities. There are
no centralised platforms to process eInvoices in Romania.
ePayment
Virtual Payment Office
The Virtual Payment Office (Ghiseul Virtual de Plati ) project aims at facilitating citizens’
interaction with the Public Administration by al lowing for electronic payment of fines,
taxes and other fiscal obligations via bank cards. New types of payments towards the
State were added into the system, such as tax obligations related to salary income
(where appropriate) and income from: commercial activities; liberal professions;
intellectual property rights; concession of the use of goods; transfer of securities; term
buying/selling operations of the currency on a contractual basis; agricultural activities;
and real estate property transfer.
Nation al Information System for Tax Payment Online
With Government Decision 1235/2010 of 6 December 2010, the Govern ment, in co –
operation with the National Centre for the Management of Information Society (CNMSI),
established an ePayment platform to be used with credit cards. Its main purpose is the
elimination of queues at taxation offices, thus enabling citizens, businesses and the
Public Administration to save both time and costs.

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Digital Government Factsheets – Romania
Knowledge Management
No particular infrastructure in this field was reported to date.
Cross -border platforms
No particular infrastruc ture in this field was reported to date.
Base registries
Data Distributor
The principal piece of the technical infrastructure in Romania is the Data Distributor. Its
purpose is to provide access to Danish basic data and facilitate its retrieval through an
improved data model compared to the data model applied in the base registries.
The Data Distributor is the digital infrastructure for the distribution of basic data in
Romania. It will gradually replace a number of public distributed solutions and ensure
that authorities and companies have easy and secure access to basic data in a single
and secure system, instead of many different systems and interfaces. Some technical
characteristics of the Data Distributor are:
▪ Uptime of 99.9%;
▪ Higher security than the distributed solutions;
▪ Lower operating and support costs for the exhibition of basic data and support;
▪ Uniform technical interfaces;
▪ Uniform data modelling principles.
The base registries keep the basic data and provide the means to access that data. The
authorities responsible for the base registries define the data delivery specifications,
within which the frequency of the update and synchronisation specifics is defined. These
authorities are also responsible for the collection, reporting and the maintena nce of the
data.
The Data Distributor replicates the basic data coming from the base registries using the
improved data model described in the previous chapter. By doing this, the Data
Distributor avoids duplicates and optimises the search through links b etween the main
entities. This replication of information implies that the Data Distributor is also a
redundant platform, which improves and increases the availability of information.
National Electronic System (NES)
The draft Law on National Interoperability Framework includes technical specifications
to achieve interoperability between systems, products, software, application or service
accessible through the National Electronic System (NES) – a common platform for
providing several eServices to businesses and citizens via a portal .

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Digital Government Factsheets – Romania
Digital Government Services for Citizens
The information in this section presents an overview of the basic public services provided
to the citiz ens. These were identified taking inspiration from Your Europe , a website
which aims to help citizens do things in other European countries – avoiding unnecessary
inconvenience and red tape in regard to moving, living, studying, working, shopping or
simply travelling abroad. However, the categories used in this factsh eet aim to collect a
broader range of information, focusing therefore not only on cross -border services, but
also on national services.
The groups of services for citizens are as follows:
▪ Travel
▪ Work and retirement
▪ Vehicles
▪ Residence formalities
▪ Education and youth
▪ Health
▪ Family
▪ Consumers
Travel
Document you need for travel in Europe
Passport
Responsibility: Central Government, Ministry of Internal Affairs, Romanian National
Police
Website: http://www.pasapoarte.mai.gov.ro/ ;
http://www.mai.gov.ro/ (section Utile)
Description: Online information and forms to begin the process of obtaining or
renewing a passport. This service is to become part of the National
Person Identity System, which is currently being developed.
Work and retirement
Working abroad, finding a job abroad, retiring abroad
Job search services by labour offices
Responsibility: Central Government, Ministry of Labour, Family, Social Protection
and Elderly, Electronic Service for Job Mediation ( Serviciul Electronic
de Mediere a Muncii , SEMM)
Website: http://www.anofm.ro
Description: The online job search operates under the National Agency for
Occupation and Labour (ANOFM).
Professional qualifications
Legal information system (incl. information on the regulated professions)
Responsibility: The Chamber of Deputies
Website: http://www.cdep.ro/

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Digital Government Factsheets – Romania
Description: The Internet database contains normative, individual and
international acts.
Taxes
Income taxes: declaration, notification of assessment
Responsibility: Central Government, Ministry of Public Finance
Website: http://www.e -guvernare.ro/
Description: Forms may be signed electronically according to the legislation in
force and sent to the relevant agencies through electronic means
that guarantee delivery. Payment of local taxes via the Internet is
currently used in 50% of Romanian municipalities.
Online Tax Payments
Responsibility: National Agency of Fiscal Administration (NAFA)
Website: https://www.ghiseul.ro/ghiseul/public/
Description: Individual tax payers can make online payment of taxes such as
local taxes, fines, and various income taxes.
VAT refunds and excise duties
Responsibility: Central Government, Ministry of Public Finance
Website: http://www.e -guvernare.ro/ ; https://www.anaf.ro/
Description: Online submission of VAT forms is available as form 'Deduction
regarding VAT' – Declaration no. 300, for large contributors and is
supported by the eGovernment portal ' e-guvernare '. The system
was extended to all contributors through the web page of the
National Agency for Fiscal Administration section on electronic
declaration.
Vehicles
Driving Licence
Driver’s licence
Responsibility: Central Government, Ministry of Internal Affairs
Website: http://www.mai.gov.ro/ (section Utile)
Description: Online service available for driving licences on a pilot basis. This
service is scheduled to becom e part of the future National Person
Identity System. Under Ordinance no. 41/2016, as from November
2016, citizens are able to choose the day and time to file documents
for registration, transcription and exchange of their vehicles through
an online bookin g.

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Digital Government Factsheets – Romania
Registration
Car registration (new, used, imported cars)
Responsibility: Central Government, Ministry of Internal Affairs, Road Authority of
Romania
Website: http://www.mira.gov.ro/ (section Utile); http://www.drpciv.ro/
Description: Information on procedures and on required documents. This service
is scheduled to become par t of the future National Person Identity
System. Under the ordinance no. 41/2016, each county now also
has its respective platform for vehicle registration and driving
licence receipt.
Residence formalities
Residence rights
Announcement of moving (change of address)
Responsibility: Central Government, Ministry of Internal Affairs, National Person
Identity System
Website: http://www.mai.gov.ro
Description: Information online is available, but no online registration facility to
date. The 'eAddress' project implemented by the Ministry of
Communication and Information Society aims to make the service
fully available online.
Document and formalities
Declaration to the police (e.g. in case of theft)
Responsibility: Central Government, Ministry of Internal Affairs, Romanian National
Police
Website: http://www.politiaromana.ro
Description: There is information, but no online service is available.
Passport
Responsibility: Central Government, Ministry of Internal Affairs, Romanian National
Police
Website: http://www.pasapoarte.mai.gov.ro/ ; http://www.mai.gov.ro/
(section Utile)
Description: Online information and forms to begin the process of obtaining or
renewing a passport. This service is to become part of the currently
developed National Person Identity System.

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Digital Government Factsheets – Romania
Election abroad
Participation in Romanian elections
Responsibility: Ministry of Foreign Affairs, Permanent Electoral Authority
Website: http://www.mae.ro/ ; http://www.roaep.ro/
Description: The website gives access to news regarding upcoming elections and
links to the dedicated election websites. The voting abroad is
normally explained in the page, dedicated to the specific elections.
It is also included in the website of Ministry of Foreign Affa irs.
Education and youth
School & University
Enrolment in higher education/university
Responsibility: Central Government, Ministry of National Education
Website: http://www.edu.ro
Description: Major universities offer the possibility to enrol online.
Public libraries (availability of catalogues, search tools)
Responsibility: Central Government, Ministry of Culture, Department for Libraries
and Written Culture, County Councils.
Website: http://www.cultura.ro
Description: Online catalogue search and reservation facilities are not offered by
public libraries such as the National Library. Libraries, such as the
Polytechnic University of Timisoara, offer a full list of eServices.
Student Grants
Responsibility: Central Government, Ministry of National Education
Website: http://www.edu.ro
Description: Information purposes only.
Traineeships
Internships
Responsibility: Adecco Romania (with support of Romanian Government and the
EU1)
Website: http://www.practica -ta.ro/
Description: The central database for work offers allows for the search of
internships in R omania.

1 The included information is stated to not represent the official position of the European Union and the
Romanian Government.

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Digital Government Factsheets – Romania
Researchers
Information and assistance to researchers
Responsibility: EURAXESS Romania
Website: https://www.euraxess.gov.ro/
Description: EURAXESS Romania provides information and assistance to mobile
researchers – by means of the web portal and with the support of
the national EURAXESS Service Centres. The portal contains
practical information concerning professional and daily life, as well
as information on job and funding opportunities.
Public libraries (availability of catalogues, search tools)
Responsibility: Central Government, Ministry of Culture, Department for Libraries
and Written Culture, County Councils.
Website: http://www.cultura.ro
Description: Online catalogue search and reservation facilities are not offered by
public libraries such as the National Library. Libraries, such as the
Polytechnic University of Timisoara, offer a full list of eServices.
Health
Planned medical treatment abroad
Health related services (interactive advice on the availability of services in
different hospitals; appointments for hospitals)
Responsibility: Central Government, Ministry of Health
Website: www.ms.ro
Description: Information is available online, but there are no online services.
Medical costs (reimbursement or direct settlement)
Responsibility: Central Government, National House for Health Insurance
Website: http://www.e -guvernare.ro/ ; http://www.cnas.ro/
Description: Online information and forms. A project for a 'Computerised System
for Health Insurance' (SIU I) is expected to raise the level of service
when in operation.
When living abroad
Healthcare abroad
Responsibility: National Health Insurance House
Website: http://www.cnas.ro/
Description: The European Health Insurance Card (EHIC) is used to claim health
insurance entitlements while temporarily outside Romania (e.g.
while on holiday or on a business trip) in EU states, the countries of
the EEA or Switzerland. The website gives information on how to

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Digital Government Factsheets – Romania
request the EHIC, as well as the form, which needs to be completed
for obtaining the card.
Family
Childre n
Child Allowances
Responsibility: Central Government, Ministry of Labour, Family, Social Protection
and Elderly – Department of Social Security, Social Assistance and
Family Policy
Website: http://www.mmuncii.ro/
Description: Information is available on the web portal .
Couples
Certificates (birth, marriage): request and delivery
Responsibility: Central Government, Ministry of Internal Affairs
Website: http://www.mai.gov.ro (section Utile)
Description: At present, there is no online service. It is expected, as part of the
'Knowledge -Based Economy' project, that the recently initiated Civil
Information System – itself a part of the National Person Identity
System – will allow for the issuance and renewal of civil information
and documents for Romanian citizens (birth, marriage and death
certificates).
Consumers
Unfair treatment
Consumer Protection
Responsibility: National Authority for Consumer Protection
Website: http://www.anpc.gov.ro/
Description: The portal gives comprehensive information on consumer protection
rules in Romania, provides help and advices for consumers.
Consumers can now also fill an online complaint form to submit to
the National Agency for Consumer Protection.
Consumer Protection (cross -border)
Responsibility: ECC-Net Romania
Website: http://www.eccromania.ro/
Description: The European Consumer Centre belongs to the European Consumer
Centre Network -ECC Net, founded by the European Commission in
28 Member States in collaboration with National Governments. It
aims at informing consumers on their rights and assisting them in
their cross -border consumption issues, promoting and supporting
out of court disputes resolution more quickly and at lower cost than
the Court claim procedures.

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Digital Government Factsheets – Romania
Digital Government Services for Businesses
The information in this section presents an overview of the basic public services provided
to the Businesses. These were identified taking inspiration from Your Europe , a website
which aims to help citizens do things in other European countries – avoiding unnecessary
inconvenience and red tape in regard to moving, living, studying, working, shopping or
simply travelling abroad. However, the categories used in this factsheet aim to collect a
broader range of information, focusing therefore not only on cross -border services, but
also on national services.
The groups of services for businesses are as follows:
▪ Running a business
▪ Taxation
▪ Selling in the EU
▪ Human Resources
▪ Product requirements
▪ Financing and Funding
▪ Dealing with Customers
Running a business
Intellectual property
Patents
Responsibility: State Office for Inventions and Trademarks
Website: http://www.osim.ro/
Description: The website offers extensive information on patents, utility models,
trademarks, design, et cetera, together with other services.
Application for patents can be submitted online.
Start-Ups, Developing a business
Registration of a new company
Responsibility: Central Government, Ministry of Justice, National Trade Register
Website: http://www.onrc.ro/index.php/ro/ ; https://portal.onrc.ro/
Description: Law No. 359 (2004) provides the list of assistance services to be
supplied by the trade register’s offices to individual entities, family
associations and legal entities in order to offer assistance in the
registration procedure. It also provides for simpl ified ways of
granting the Unique Registration Code (CUI) for businesses and
stipulates that the registration process should be completed within
three days. The eForms service provides access to the intelligent
forms that can be electronically signed and s ent to the competent
authority.

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Digital Government Factsheets – Romania
Taxation
Excise duties, VAT and business tax
VAT: declaration, notification
Responsibility: Central Government, Ministry of Public Finance
Website: http://www.e -guvernare.ro/ ; https://www.anaf.ro/
Description: Online submission of VAT forms is available as form 'Deduction
regarding VAT' – Declaration no. 300, for large contributors and is
supported by the eGovernment portal ' e-guvernare '. The system
was extended to all contributors through the web page of the
National Agency for Fiscal Administration section on electronic
declaration.
Corporate tax: declaration, notification
Responsib ility: Central Government, Ministry of Public Finance
Website: http://www.e -guvernare.ro/ ; https://www.anaf.ro/
Description: Online submission of tax forms is available as form 'Declaration no
101 regarding the profit tax', for large contributors and is supported
by the eGovernment portal ' e-guvernare '. The system was extended
to all contributors through the web page of the National Agency for
Fiscal Administration section on electronic declaration.
Selling in the EU
Public contracts
eProcurement
Responsibility: Central Government, Ministry of Communications and Information
Society, Agency for Digital Agenda of Romania
Website: http://www.e -licitatie.ro
Description: The main eProcurement system modules available are: publication
of notices within the framework of public procurement procedures;
transmission of the notices to the EU Official Journal in order to be
published (as OJS eSender); requests for quotation; dire ct
purchases based on eCatalogues and eAuctions (as final phase for
off-line contract award procedures, or on -line request for
quotation); open and restricted procedures; document and user’s
profile management. All Romanian contracting authorities have to
publish their public procurement notices on 'e -licitatie'.
Selling goods and services
Internet database of Legal Acts
Responsibility: The Chamber of Deputies
Website: http://www.cdep.ro/
Description: The Internet database contains normative, individual and
international acts.

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Digital Government Factsheets – Romania
Human Resources
Social security and health
Social contributions for employees
Responsibility: Central Government, National House for Pension and other Social
Insurance Rights
Website: http://www.e -guvernare.ro/ ; https://www.anaf.ro/
Description: The form 'Declaration regarding the payment obligations towards
social insurance budget' for large con tributors belongs to the
'Unique forms' supported by the eGovernment portal 'e-guvernare '.
The system was extended to all contributors through the web page
of the National Agency for Fiscal Administration section on electronic
declaration.
Labour Inspectorate
Responsibility: Labour Inspectorate
Website: http://www.inspectiamuncii.ro/ ;
Description: The website of the Labour Inspectorate contains all necessary
information related to the legality of employment, finding district
inspectorates, et cetera.
Product requirements
Chemicals (REACH)
REACH (Registration, Evaluation, Authorisation and Restriction of
Chemicals, EU Regulation no 1907/2006) Helpdesk
Responsibility: National Agency for Environment Protection
Website: http://reach.anpm.ro
Description: The website offers ample information particularly for small and
medium -scale enterprises.
Energy labels, Eco -design requirements, EU Ecolabel
Environment -related permits (incl. reporting)
Responsibility: Central Government, Ministry of Environment and Climate Change,
Environmental Protection Authority (NEPA)
Website: http://www.mmediu.ro
Description: Online information and required documents can be downloaded.
Environment -related permits (incl. reporting)
Responsibility: Ministry of the Environment
Website: http://www.inspectorulpadurii.ro/

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Digital Government Factsheets – Romania
Description: The information system oversees timber circuits and detects citizens
cutting down forests illegally. Citizens are also able to download a
mobile app, which allows them to track shipments of wood.

The Digital Government Factsheets
The factsheets present an overview of the state and progress of Digital Government European countries.
There are published on the Joinup platform, which is a joint initiative by the Directorate General for
Informatics (DG DIGIT) and the Directorate General for Communications Networks, Content & Technology
(DG CONNECT). This factsheet received valuable contribution from Mihai Bulea, Counsel lor for European
Affairs, Ministry of Communications and Information Society, Romania.

The Digital Government Factsheets are prepared for the European Commission by Wavestone
An action supported by ISA²
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enable interoperable cross -border and cross -sector public services, for the benefit of public administrations,
businesses and citizens across the EU.
ISA² supports a wide range of activities and solutions, among which is the National Interoperability
Framework Observatory (NIFO) action.
ISA² solutions can be used free of charge and are open source when related to IT.
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