ASEA BROWN BOVERI (ABB), SWEDEN, 2004: [627228]
ASEA BROWN BOVERI (ABB), SWEDEN, 2004:
WHAT WENT WRONG?
PICIOREA F A STEFANIA
RUJOIU C ANASTASIA-MARIA
STRACHINESCU D GEORGIANA
LUCAN N MARIAN-RAZVAN
LUNGU S GESICA-IOANA
MOTONIU I D ANA
1.Introduction
Name of the company
Asea Brow Boveri (ABB)
About the company
The ABB Group has over 115 years of rich history dating back to the late
1800s. The Group was formed in 1988 when Asea AB of Västerås, Sweden and
BBC Brown Boveri Limited of Baden, Switzerland merged. Each company held 50
percent of the new entity and was headquartered in Zurich. Switzerland.
In 1883, Ludvig Fredholm founded Elektriska Aktiebolaget in Stockholm that
in 1890 merged with Wenstroms and Granstroms Elektriska Kraftbolag to form Asea
(Allmanna Svenska Elektriska Aktiebolaget). In the next fifty years, Asea grew from
an unknown company to an international entity having subsidiaries in Great Britain,
Denmark, Finland, and Spain. The company became famous for its transmission
lines, generators, transformers, locomotives, and motors.
BBC was founded by Charles E. L. Brown and Walter Boveri in Baden,
Switzerland in 1891. By the early 1900, BBC had its operations in Austria, Germany,
Italy, and Norway. Like Asea, BBC manufactured power plants, turbines,
transformers, hydroelectric power stations, locomotives, and other industrial
products. The company invented many new technologies and set the pace for the
power generation industry.
The company is known for its unique organizational structure, consistent
growth pattern, and extensive worldwide operations. ABB is admired because of its
outstanding growth, highly sophisticated management, and peculiar corporate
structure. ABB particularly became famous for its unique decentralized horizontal
organizational system and global networking, which was based on lateral
communication across the company’s 1,000 entities around the globe. ABB
continues to be global leader in the areas of power and automation technologies.
In the year 1990, the company acquired Combustion Engineering Unit.
Between 1993 and 1998, ABB continued to grow in Europe, Asia and Latin
America by seeking acquisitions, alliances and joint ventures. The year 1998 was
particularly important for ABB when it acquired Elsag Bailey Process Automation.
The acquisition made ABB a major player in the global automation market.
As of 2004, the ABB Group has operations in over 100 countries, employs
116,464 people worldwide, and is listed on the stock exchanges of Zurich,
Stockholm, London, Frankfurt, and New York
In the last five years, ABB has not been able to achieve the same growth and
expansion because of changing markets and slow demand.
Specific facts
In 2000, the Groups’ market capitalization exceeded $40 billion.
The company lost $691 million in 2001 and $161 million in 2002, it earned a
net profit of $108 million in 2003, when revenues surpassed $20.4 billion and the
company’s market value stood at $12.12 billion.
Members
Percy Barnevik-former chairman
Goeran Lindah- former chief executive (left in 2001)
Jürgen Dormann- CEO(until 2004)
Fred Kindle-CEO (from 2004)
2.Problems:
Percy Barnevik, the former chairman, implemented a very aggressive strategy
in order to achieve the position of global player. ABB expanded operations and
sought internationalization at a very fast pace through widespread international
subsidiaries.
Negative effects: heavy losses in 2001,2002,2003 (investment costs).
Percy Barnevik’s (former chairman) and Goeran Lindhal’s (former chief
executive) exaggerated pension payments; just Bernevik received $87 million.
Total loss of the company: over $500 million, negative publicity.
The company’s U.S. subsidiary (U.S. Combustion Engineering Unit acquired in
1990) was sued for asbestos liabilities (asbestos liability typically accompanies
asbestos-related diseases because most people are exposed while they are at
work). In 2003, another 90 000 new asbestos claims were filled.
Negative effects: company’s image has been affected, costs in 2003 (first set
of claims): $1.2 billion, corporate liability to U.S. plaintiffs increased to around
$200 billion, major setback to the company’s global restructuring and
recovery.
East Asian crisis, ABB unable to keep up with the changing markets, slow demand.
Negative effects: massive reductions in the company’s revenues because of
the currency depreciation, cancellation of projects, downsizing, total loss in
2001-2002: over $1 billion, the company hasn’t been able to achieve the
same growth.
ABB’s corporate blunders, complex organizational structure and reshuffling of the top
management.
Negative effects: major financial downfall affecting the company’s market
value, growth and global operations.
Decentralization while keeping the global matrix structure in many markets.
Negative effects: decrease in performance, losses.
In 2004, there has been an increase in the industry’s competition (power plants and
infrastructural industries) and some of the large market opportunities have
disappeared.
Causes: The main cause is the organizational structure (matrix structure) that
has been maintained even though the global expansion should have stopped. The
matrix structure was only adequate while the company was expanding globally
(ABB’s internationalization). Therefore, the fact that the structure has not been
adapted to the company’s activities led to many problems. The problems occurred
from the East Asian crisis or from the increased competition cannot be controlled by
the company’s management and they couldn’t have been avoided. In these cases,
it’s important to come up with a plan in order to minimize the losses. The cause for
the asbestos claims was that OSHA’s (Occupational Safety and Health
Administration) regulations regarding the prevention at work were not respected. The
cause for the exaggerated pensions has a personal character, the action of P.
Barnevik.
3. Alternative solutions :
We will present below different types of organizational structures since this is
the main cause for most of ABB’s problems.
International division: might be applied by the companies which are
internationalized in a limited geographical area and which have a few specialists in
international business.
Advantages : top management’s attention is focused on the foreign part of the
company, concentration of international management expertise in the
headquarters.
Disadvantages : a very difficult international coordination of the resources
(due to the high degree of internationalization), a conflict between the
domestic division and the foreign division’s goals, the specialists from the
home country are disinclined to make a priority foreign customers needs.
Global product division: is recommended for companies with a very diversified
product line and growth opportunities, and companies which use advanced
technology.
Advantages : the company can add new products without disturbing the rest
of the organization, fast response to the international competition regarding
specific product lines.
Disadvantages : production managers remain focused more on the internal
market, wasteful duplication of the management, plant capacity utilization and
sales representations within regions.
Global area division: may be used by the companies with narrow product lines and
mature business within industries such as beverages, food, cosmetics or
pharmaceuticals.
Advantages : local managers have strong decision-making power and could
find better solutions faster for local problems, creates opportunities for
economies of scale.
Disadvantages : duplication of functional and product specialists among the
regions, lack of interest of area divisions to promote new products developed
in the headquarter or in another regional department.
Global functional division : could be implemented by firms with narrow and
standardized product line, for example companies from the raw materials extractive
industry.
Advantages : a small number of managers can control the international
activities, functional line managers can directly control all activities.
Disadvantages : divergences between the marketing and the production
departments which need to be settled at the headquarter, difficult global
coordination of the functional departments.
4.Selection of the optimal solution:
Global product division is the optimal solution for the problems occurred
within the ABB Group company.
ABB Group owns products for the power generation industry, such as power
plants, turbines, transformers and so on and the global product division would be
the most suitable solution as the company has numerous growth opportunities and a
diversified line of production, this solution leading to a fast response to the
international competition in its activity area. The solution will diminish the
cancellation of projects and increase the performance, the global operations,
therefore, leading to a decrease in losses.
In opposition with the optimal solution presented earlier we have the
international division which has an internationalization limited by geographical
areas and difficulties in the international coordination of resources.
Also, the global area division is used mostly in industries much more
different than the power generation industry and focuses on finding fast solution for
the problems that occurs, again in the local area as against the advantages of the
global product division.
In addition, ABB Group as a global leader company in the automation
technologies area would not succeed its rebirth and repositioning in the industry if
global functional division would represent the main solution as against the global
product division because it presents difficulties in global coordination which will not
help the company to decrease the massive reduction of the revenues and market
value.
5.Implementation of the optimal solution
The organisational chart will be changed from a Global Matrix Division
Structure to a Global Product Division Structure. In the headquarters, the production
(with all the product divisions), marketing, finance and personnel departments will
directly respond to the CEO. Further on, in each country, there will be a subsidiary
containing a marketing, finance and personnel department that will respond to the
marketing department. There will also be a production department in certain
countries in which production is feasible.
The only change will be at the operating division level, but it will be drastical.
More people will have to be hired in each country in order to adapt the products and
the marketing to each market and to respond fast to the global competitiveness.
As a disadvantage, the duplication of management and sales representatives
is not a waste of resources since it helps the company to adapt to each market
faster. The production managers will not tend to consider more the internal market,
because production will take place only in certain countries.
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